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Renting a home with DJM Estates is easy.

 

We recognise the success of our Rental Property Management Portfolio lies with good tenants. To find your ideal property, we need to know as much information as possible, with a clear understanding of your requirements.  When you have chosen a property you will need to provide the following information:

 

  • completed application form;

  • completed credit check application form - signed and dated;

  • proof of ID/residency/signature - e.g. driving licence, passport, utility bill, etc;

  • employer's reference/proof of income;

  • character reference;

  • landlord's reference;

  • National Insurance number

  • Last three months bank statement.

 

Guarantors (if required, based on the outcome of your credit check) will also need to complete the relevant credit check and application forms.

All guarantors must be a property owner and have an income of 3 x the annual rent.

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Payment of the holding deposit will be required in advance - this is in order to reserve the property and remove it from our availability list.

Holding Deposit - This is taken to take a property off the market and is equivalent of 1 week’s rent per tenancy. This is calculated as follows: rent per calendar month ÷ 4.35

The sum of the deposit will be deducted from your first month rent in advance. The Holding Deposit may not be refunded if:

  • you provide false or misleading information

  • you fail to take all reasonable steps to enter into a contract before the deadline date 

The Holding Deposit may be refunded if:

  • The landlord or agent does not continue with the letting agreement and withdraws

  • If you fail a reference/credit check when you have given correct information.

Placing of a holding deposit shows good faith on the part of a prospective tenant.

 

All persons over the age of 16 that will reside at the property must be declared on the application.

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Bond - the sum equal to one calendar month rent is required in advance, all bonds are held securely by the Deposit Protection Service.

 

One month rent in advance - please note we will require one month rent in advance on set up of the tenancy agreement prior to moving in. These monies are to be paid either by cash, bank transfer or cheque (cheques must clear before payment is accepted). When your application has been processed and approved we will confirm the date to begin the tenancy.

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Permitted Payments

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Rent - Charged per calendar month, unless you move in mid-month then the first payment is calculated using the daily rate as set out in the tenant fee ban legislation.

Security Deposit - Usually the equivalent to 5 weeks rent calculated as follows: (rent per calendar month ÷ 4.35) x 5

Holding Deposit - This is taken to take a property off the market and is equivalent of 1 week’s rent per tenancy. This is calculated as follows: rent per calendar month ÷ 4.35
Please see our prescribed information on Holding Deposits for more information on how and when this may be returned to you.

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Payments in Default - These are permitted payments that are charged to you if you default on a clause in your tenancy and are as follows:

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  • Missed appointments – If a landlord has arranged for a contractor to visit the property to carry out remedial work and the tenant refuses entry or is not there to grant access then any charges levelled at the landlord from the contractor will be passed to the tenant/s and charged at £60 including VAT.

  • Avoidable or purposeful damage – Damage to the property caused by neglect, careless or wilful behaviour will be a breach of tenancy and will be charged to the tenant at cost of damaged caused.

  • Replacement keys – The cost of cutting new keys will be charged to the tenant(s) if you are at fault and have lost them or if a locksmith must be called charged at £2.50 per key if a standard key or this could be up to £35 for a specialist key i.e. a master key plus any callout charges incurred for the locksmith to attend if required. This will be evidenced by receipt.

  • Emergency/out of hours call-out fees – Tenants will be charged for any out of hours service needed as a result of tenant actions, such as an emergency glazer, plumber or locksmith if the tenant caused the property issue/repair in the first place. Tenants will not be charged for other out of hours services if they have not caused the issue. These charges are dependent on the severity of the damages and can vary from contractor to contractor. You will be notified of any charges incurred to you as a result of damages before a contractor is booked so you can review the cost and decide if the repair can wait for a contractor to attend in hours.

  • Tenancy Surrender Charge – If a whole tenancy wishes to surrender the tenancy before the end of the fixed term and this is agreed in writing with tenants and landlord then the tenant will be liable for the landlords re-letting fee as outlined on landlord fee cards in our office and any rent due up until a new tenancy is signed, to a maximum of the rent due until the end of the fixed term.

  • Rent Arrears Charges​

    • Interest on rent arrears will be charged daily at 3% above the Bank of England base rate once the arrears is more than 14 days.

 

Council Tax Payments - If under the terms of your tenancy agreement you are liable to make these payments then you must ensure these are paid and there are no arrears when your tenancy ends. Payments are as per your local council rates and are to be paid directly to them.

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Utility Payments - If under the terms of your tenancy agreement you are liable to make these payments then you must ensure these are paid and there are no arrears when your tenancy ends. Payments are as per your supplier and are to be paid directly to them.

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TV license payments - If under the terms of your tenancy agreement you are liable to make these payments then you must ensure these are paid and there are no arrears when your tenancy ends. Payments are as per your supplier and are to be paid directly to them.

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Communication services - If under the terms of your tenancy agreement you are liable to make these payments then you must ensure these are paid and there are no arrears when your tenancy ends. Payments are as per your supplier and are to be paid directly to them.

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DJM Estates aims to provide the highest standards of service to all tenants but to ensure that your interests are safeguarded, we offer the following: 

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